Rage against the surgeon's office.
I am tired of waiting.

You can imagine my utter disappointment that the surgeon's office I went to weeks ago still has not sent a letter to the insurance company to kick off the minimum three months of back-and-forthing and hem-hawing those people will demand. I know this because I have not received the copy of the letter they said they would send me when it went out. Nothing!

So I have spent the last two weeks trying to get a call into the office. Sometimes I am lucky and the nice secretary replies or picks up, and she has directed my calls to the woman who actually is supposed to write the damn letter, and that woman doesn't pick up the phone OR reply to messages left on her machine.

I'm this far, THIS FAR away from going with the in-house surgery in Charlotte. If the insurance won't cover any of this, it will cost less for me to go with them, and they are very fast and communicative from what I have heard.

I am just boiling over with anger and rage at this point. I cannot sleep because of it. My jaw hurts worse and worse with each day, and here I am, all ready to go with enough money in donations to pay all of my braces costs up front (thank you thank you thank you, I wish this was going faster so you could see your generosity being put to use by now), having come to the end of months of work-at-home time I could have used to drive all over the state seeing other surgeons and getting my damn braces put in, and these blokes haven't even put a stupid letter in the mail. How hard is it to type a letter? How hard??

The incompetance enrages me.

If I haven't heard from their office by the time I leave tomorrow, I'm calling my ortho and having a letter of recommendation sent to the other surgery in Charlotte. God knows how I will be able to make an appointment to see them while I'm starting a new job, but something has to work out. I just can't wait anymore, and the orthodontist won't put my braces on until I work out my who my surgeon will be. I'm calling him. I'm calling him.